Privacy Policy

• Identification data — name, nationality, passport or ID number, address
• Administrative documents required to complete your application
• Financial data for invoicing and payment processing
• Communication data — messages, support requests, and correspondence
• Technical data — IP address, browser type, and cookie identifiers

We process personal data only for legitimate purposes, including providing our services, issuing invoices, offering customer support, sending communications (with your consent), and analysing website usage to improve our platform. We rely on contract performance, legal obligation, and — where required — your explicit consent as our legal basis.

• Contractual data — retained for up to 10 years to meet legal obligations
• Marketing data — retained until you withdraw consent
• Technical data — retained for up to 2 years

Your data may be shared with trusted service providers, public authorities where legally required, and partners necessary for delivering our services. We never sell your personal data. All third parties are bound by data processing agreements in compliance with GDPR.

Where data is processed outside the European Economic Area (EEA), we apply appropriate safeguards such as EU Standard Contractual Clauses to ensure your data is protected to the same standard as within the EEA.

We implement appropriate technical and organisational measures to protect your data, including end-to-end encryption, strict access controls, and SSL/TLS protection on all data transfers. Our systems are regularly reviewed for vulnerabilities.

Under GDPR, you have the following rights regarding your personal data:

• Access
• Rectification
• Erasure ("right to be forgotten")
• Restriction of processing
• Objection
• Data portability
• Withdrawal of consent

To exercise any of your rights, send a request to hello@nieasy.es. We will respond within one month of receiving your request. We may ask for proof of identity to protect against unauthorised requests.

If you believe your data is being processed unlawfully or your rights have not been respected, you have the right to file a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — AEPD) at www.aepd.es.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be published on this page with a revised "last updated" date. We encourage you to review this page periodically.

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